Service · Incidents
IncidentOps: Incident review that turns into action.
Incident review that turns into action. The IncidentOps module in OpsGuru covers Overview, Incidents, On-Call.
What IncidentOps Covers
Overview
IncidentOps › Incident Response › Overview
- MTTR and MTBF
- Unrouted alerts surfaced
- Who is on call
Incidents
IncidentOps › Incident Response › Incidents
- Declare to close
- Commander per incident
- Postmortems for sev1/2
On-Call
IncidentOps › Incident Response › On-Call
- Rotations and overrides
- On call now and next
- Sev1/2 escalation webhook
What IncidentOps Covers
IncidentOps (alerts and reviews) is one of the Ops modules in the OpsGuru workspace. Incident review that turns into action.
- Overview: MTTR and MTBF, Unrouted alerts surfaced, Who is on call.
- Incidents: Declare to close, Commander per incident, Postmortems for sev1/2.
- On-Call: Rotations and overrides, On call now and next, Sev1/2 escalation webhook.
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